Privacy Policy

The website "www.physioactive.gr" invites you to carefully read the privacy and data protection policy before navigating it. This website may modify the following text at any time without prior notice.

The limited partnership company "KONTOS K. AND SIA E.E.", based in the Municipality of Heraklion, Attica (hereinafter referred to as the "Company"), is the exclusive and lawful owner of the domain name www.physioactive.gr, from which it operates its website, according to the terms described below.

The visitor/user of the services of this website www.physioactive.gr understands and accepts all the pages/services provided by the website, while the Company disclaims any responsibility related to the limited duration, deletion, poor performance, or inability to electronically store any data (data) of users or any content of personal pages/services. The Company is committed to ensuring the privacy of users of this website, and each visitor/user is asked to accept the use of Cookies during their visit to this website.

Each visitor must have carefully read the privacy and data protection policy before visiting the website and its services. Therefore, the website is available for use only if you agree with the terms mentioned below. If you do not agree with all the terms and the privacy policy, you are not allowed to access and use the website.


A. PROTECTION OF PERSONAL DATA

1. The Company processes your personal data, i.e., any information concerning a natural person - "data subject" (e.g., name, surname, email address) in accordance with European (Regulation 2016/679 "GDPR") and national (Law 4624/2019 and Law 2472/1997) legislation for the protection of natural persons from the processing of their personal data.

2. The limited partnership company "KONTOS K. AND SIA E.E.", which is legally represented, is the data controller of personal data.

3. Processing of personal data means any operation or set of operations performed with or without the use of automated means, on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

4. If a visitor/user does not agree with the terms of personal data protection provided in this section, they must not use the services of the website "www.physioactive.gr".

 

1. What is personal data?

The term "personal data" refers to information of natural persons, such as name, postal address, email address, contact phone number, etc.
, which identify or can identify your identity, hereinafter "Personal Data or Data".

 

2. What is the Processing of Personal Data?

Any operation or set of operations performed with or without the use of automated means, on Personal Data or sets of Personal Data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

We process your personal data only for the purpose we pursue, such as to communicate with you to respond to any query you have posed or to satisfy any request you have made, to send you updated content through notifications according to your requests, to manage our website to provide you with our services to the best extent. For the purpose of collecting your personal data, see below, paragraph 4 of this document.

Your personal data is subject to specific processing by the company only if the following conditions are met:

  • Legitimate interest of the Company. The Company has a legitimate interest in processing your personal data to pursue its purposes without affecting the fundamental rights and freedoms of data subjects, even in the case of fulfilling contractual obligations.
  • Legislative obligation. This exists in cases where the Company is required by law to process the personal data of users/visitors to comply with a relevant legislative provision.
  • Public Interest. When processing is necessary for the performance of a task carried out in the public interest.

 

3. What Data do we collect?

We collect only your absolutely necessary Data, which are appropriate and clear for the intended purpose.

Specifically, we collect, indicatively and not restrictively, the following:

  • Identity data: e.g., name, surname,
  • Contact data: e.g., phone, email address,
  • Information provided by the user/visitor further in the contact form,
  • Data collected through the use of Cookies: e.g., IP address
  • (Optional) Data related to the location-geographical position of the user/visitor if they wish and provide access.

We do not collect data from minor users, and if we find that any personal information has been collected from a minor, we proceed to delete it.

The Data collected by Cookies are deleted according to the Cookies Policy.

 

4. For what purpose do we collect your Data?

We collect your Data to:

  • Communicate with you on matters concerning our services and your scheduled appointments
  • Communicate with you to resolve your queries
  • Send our newsletter to you
  • Manage the website and associated applications
  • Evaluate and improve our services & products
  • Promote our services or/and products
  • Provide third parties with statistical information regarding the use of the website, without being able to identify each user
  • Maintain the website and associated applications secure and prevent fraud
  • Improve the user experience of the website

 

Personal data is processed internally within the Company, which maintains a strict confidentiality clause. The Company takes all necessary technical and organizational measures and procedures to prevent illegal access and misuse of information and personal data of users/visitors by third parties. The measures we take include preventive security procedures, technical and physical access restriction mechanisms, and access rights control to authorized personnel.

We process personal data only for as long as necessary to fulfill the corresponding purpose unless there is a legal provision for further retention or we need them to cover and fulfill any legal claims of the Company.

 

5. What is the legal basis for processing your Data by the Company?

The processing of your Data is carried out according to:
The terms of our contractual relationship, i.e., the sale of services or/and products,

  • Your consent, where required, The Company's obligations arising from the law (e.g., tax legislation),
  • The legitimate interest of the Company

 

6. Who are the recipients of your Data?

Access to your Data is granted to the absolutely necessary personnel of the Company, which is bound by confidentiality.
Additionally, we may disclose your Data to collaborating companies providing website development, maintenance, and hosting services, newsletter management and dispatch, which act as Processors.

 

7. How do we ensure that Processors respect your Data?

Processors on our behalf have agreed and committed to:

  • Maintain confidentiality,
  • Not send your Data to third parties without the Company's permission,
  • Take appropriate security measures,
  • Comply with the legal framework for personal data protection, especially Regulation 979/2016/EU (otherwise GDPR).

 

8. When do we delete your Data?

The Data provided by you will be kept/stored by the Company only for as long as necessary to fulfill the purpose for which you have communicated your Data to us unless an extension of this period is required due to legal claims or our legal obligations. At the end of this retention period, your Data will be completely deleted or anonymized so that they can be used in a non-identifiable way for statistical analysis and business planning.
Your consent statement for sending a newsletter is kept for as long as the Company sends you a newsletter
and in any case not more than six months from the cessation of its dispatch.

 

9. Is your Data secure?

Recognizing the importance of the security of your Personal Data, we have taken all appropriate organizational and technical measures to ensure the security
and protection of your Data from any unauthorized access, misuse, alteration, prohibited dissemination, disclosure, loss, or accidental unlawful destruction and any other form of unlawful processing. These measures are reviewed and modified when deemed necessary. The website is committed not to sell, rent, or in any way publish or disclose the personal data of the website users to any third party.

 

10. Data subject rights

1. Data subjects have the following rights:

  • Right of access, where you can be informed by us if and how we process your personal data, for what purpose we use your data, what exact data we hold about you, and for how long, if automated decision-making is used.
  • Right to rectification, where you can ask us to correct inaccurate information or complete incomplete information about you.
  • Right to erasure, where you can ask us to delete your data if there is no reason justifying our non-fulfillment.
  • Right to portability, where you can ask us to receive in a readable form the data you have given us or to request that we transfer them to another data controller.
  • Right to restriction, where you can ask us to restrict the processing of your personal data for as long as any objections to the processing are pending.
  • Right to object, where you can object at any time to the processing of your personal data or withdraw your consent, in which case we will cease processing unless there are legitimate and compelling reasons justifying further use of your data by us.

2. You can exercise your rights at any time through the Data Subject Rights Request Form [Request Form], and the Company will respond to you, at the latest, within sixty (60) days from the date of receipt and confirmation of your identity.


11. "Links" to other websites

The Company does not control the availability, content, privacy policy, quality, and completeness of the services
of other sites and pages to which it refers through "links", hyperlinks, or advertising banners. Therefore, for any problem that arises during the visit/use of these, you must contact the respective websites and pages directly, which bear the relevant responsibility for providing their services. The Company should not be considered to endorse or accept the content or services of the websites and pages to which it refers or that it is connected to them in any way.

12. IP Addresses

The IP address through which the computer has access to the Internet and then to the Company is used exclusively for the collection of statistical data.

13. Cookies

The website uses cookies with your consent to improve the use and functionality of our websites and to better understand how visitors use our websites and the services offered on them. We do not use cookies to collect personal information such as your name.

Cookies are small text files that can be placed on a device or computer when the user visits the website. Cookies do not harm your computer, programs, or files. In any case, cookies facilitate better service and user experience during the visit to the website.

We process personal data concerning you in accordance with the General Data Protection Regulation 2016/679/EU (hereinafter "GDPR"), and generally in accordance with the applicable national and European legal and regulatory framework for personal data protection.

This Cookie Policy (hereinafter "Policy") sets out all the information required by the GDPR regarding how we collect, store, and use the personal data of individuals or legal entities who visit, register, or use the website www.physioactive.gr through the use of cookies.

Some cookies are absolutely necessary for the proper functioning of this website and do not require user consent.

Other cookies, while useful, are not technically essential and therefore require user consent. For these cookies, we ask for your consent before placing them on your device. When you enter our website, a pop-up window appears informing you about the use of cookies, and you can make relevant settings according to your preferences. You can change your preferences regarding cookies at any time by clicking the "Privacy" option located at the bottom right of our website.

If you wish to enable or disable the use of electronic cookies through your browser settings, depending on your browser, visit the following websites to learn about the necessary steps.

Please note that disabling or blocking certain or all categories of cookies may affect the functionality of the website and may affect your access to and experience with our website.

Any of your cookie preferences are limited to this website only and not to other third-party websites or other websites that may be hyperlinked to this site.

The website www.physioactive.gr uses cookies for the following purposes:

Cookie Type | Purpose | Data Collected

Absolutely Necessary / Essential Cookies

These are essential for the proper operation of the website, allowing you to navigate and use its features, such as access to secure areas. Without these cookies, we cannot offer effective website functionality. They do not uniquely identify the user.

Functionality & Usage Statistics Cookies

These help the website remember your choices, such as information you have entered into data forms, so that you don't have to enter them again. This provides enhanced and personalized services.

They also help us improve the performance and functionality of our websites. The information collected by these cookies may include personally identifiable details you have disclosed. They do not allow us to track your activity on other websites.

Advertising Cookies

These cookies are used to deliver content that is more relevant to you and your interests. They can be used for targeted advertising or to limit the frequency of ads.

They can also help us calculate the effectiveness of advertising campaigns we run through our website. Most types of these cookies track users via their IP address, so they can collect certain personal information about them.

 

B. LIMITATION OF LIABILITY

Terms of Use Agreement

The visitor/user of the Company's pages and services consents to the following terms of use, which apply to all the content, pages, graphics, images, photos, and files included in the Company. Therefore, they must read these terms carefully before visiting or using the Company's pages and services. If they do not agree, they must not use the Company's services and content. The visitor/user is requested to check the content of these pages for any changes. Continued use of the Company even after any changes means the unconditional acceptance of these terms by the visitor/user.

Intellectual and Industrial Property Rights

Except for the explicitly mentioned exceptions (third-party copyrights, partners, and entities), all the content of the website, including videos, images, graphics, photos, designs, texts, provided services, and generally all the files of the website, constitute intellectual property, registered trademarks, formations, distinctive features, and service marks of the website www.physioactive.gr and are protected by the relevant provisions of Greek law, European law, and international conventions and treaties. Anything else included in the electronic pages of the website, provided it constitutes a registered trademark and product of third-party intellectual property, falls under their responsibility. Therefore, none of these may be sold, copied, modified, reproduced, republished, uploaded, transmitted, or distributed in any way.

The products or services mentioned in the electronic pages of this website that bear the trademarks of the respective organizations, companies, partners, entities, associations, constitute their own intellectual and industrial property, and therefore these entities bear the relevant responsibility.

The user understands and accepts that they are not granted the right to reproduce, copy, sell, resell, or commercially exploit in any way all or part of the content of the website, otherwise, they accept that they are solely responsible for compensating the above.

Visitor/User Responsibility

The visitor/user of the Company's pages and services assumes responsibility for any damage caused to the Company by improper or unfair use of the relevant services.

Disclaimer and Limitation of Company Liability

The website www.physioactive.gr has an informative and promotional nature aimed at attracting interested parties for the provision of physiotherapy services and is not responsible for any form of damage suffered by the visitor/user of the pages either through the services, options, and content of the website or through the services, options, and content of third parties advertised on the website, as they recognize and accept that they use them at their own initiative. Their content is provided in full compliance with the provisions of Greek Law as posted on the official websites of the competent domestic Ministries of Labor and Social Security, Foreign Affairs, and Citizen Protection, without any expressed or implied warranty in any way.

The website does not guarantee that the pages, services, options, and content will be provided without interruption, without errors, and that errors will be corrected. It also does not guarantee that the site or the servers through which they are made available to users/members do not contain "viruses" or other harmful components. The website does not guarantee in any case the correctness, completeness, or availability of the content, pages, services, options, or their results. The cost of any corrections or services is borne by the visitor/user and in no case by this website and the Company that manages or commercially exploits it.

Under any circumstances, including negligence, the Company is not responsible for any form of damage suffered by the visitor/user of the Company's pages, services, options, and content, which they proceed to at their own initiative and with the knowledge of the terms of this document, while in any case, it disclaims any responsibility for this reason. The content of the Company is provided "as is" without any warranty expressed or implied in any way. To the maximum extent and according to the law, the Company denies all warranties expressed or implied, including, but not limited to, those implying merchantability and fitness for a particular purpose.

In case of malfunction or temporary non-operation of the systems and network of www.physioactive.gr, it is expressly agreed that it bears no responsibility for the restoration of any positive or consequential damage suffered by the user/visitor for this reason. In this case, it is agreed that the Company is entitled, to avoid the risk of misleading its users, to notify the respective user/visitor in writing and simultaneously proceed to the temporary suspension of the service provided to them until the time of restoration of the damage. In this case, the Company bears no responsibility for the restoration of any positive or consequential damage of the user/visitor for the entire period during which the service is not provided.

How will you be informed about any modifications to this Policy?

We update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Data, we will publish the update on our website before the changes take effect. We encourage you to read this Policy periodically to know how your Data is protected.

Applicable Law & Other Terms

These terms are governed by Greek Law, the applicable legislative provisions of the European Union, and International Treaties and are interpreted according to the rules of good faith, commercial ethics, and the social and economic purpose of the right.

It is expressly stated herein that in the event of any lawsuit, claim, or other judicial claim or administrative procedure arising from the violation by the user of any nature of third-party rights, the user is obliged to intervene in the judicial or administrative procedure and to fully compensate the beneficiary Company, in case the latter is obliged to pay compensation or any other expense due to the user's fault.

The competent Courts for resolving any dispute that may arise between the contracting parties regarding the interpretation or execution of these terms are those of Athens.